How to find the license key of your eScan or MailScan product?


For eScan Products:

Go to Start Programs eScan for Windows eScan Registration


For MailScan Products:

Right click the Mailscan Dispatcher to open Mailscan Administrator

Click on Help from Menu and then select License Information OR press ctrl + I to open the License form

Returning eScan Version14 customers can renew their licenses with 30% renewal discount. eScan Version11 licenses cannot be renewed in Oceania. (A brand new Version14 license is actually cheaper than renewing Version11.)

To renew your eScan product:

  • Enter your License Key (XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XX)
  • Enter your Customer Name (EXACTLY as it appears on your invoice)
  • Click the 'Validate Information' button.

You will be taken to a new page listing your existing license and allowing you to renew at a reduced cost.

The information in the box on the left shows you where you can locate the License Key depending on the product version you are currently using. Please enter the License Key carefully to avoid errors.